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Accident Assistance

Did you know following an accident, it's your legal right to have your car repaired anywhere of your choice… so choose R&R Autos Bodyshop in Basingstoke, your manufacturer approved repairer.


Had an accident? Know your legal rights

If you contact your insurance company following an accident, they may try to get the repairs done at the lowest possible price without caring as much about the quality of the repair as you do.  

All Insurers have an obligation governed by the FCA to ‘Treat customers fairly’, meaning that you do not need to use your insurance companies favoured establishment and you do not need two estimates.

Also, your insurers 'recommended repairer' may not have official manufacturer approval status for vehicle body repair like we do here at R&R Autos Bodyshop in Basingstoke, Hampshire. REMEMBER; It’s YOUR CAR.YOUR CHOICE!


Non Fault Accident Assistance Basingstoke

If you are ever unfortunate enough to be involved in a road traffic accident that was not your fault, give R&R Autos Bodyshop in Basingstoke a call and take advantage of our complimentary accident assistance service. 

Just one phone call and we will recover your vehicle if undrivable, provide you with a replacement vehicle if you were not at fault, so you are kept mobile, and have our expert technicians repair your vehicle back to its original standard at our state-of-the-art bodyshop facility in Basingstoke.

Accidents can be very stressful. We provide a complete hassle-free experience and take all the stress and worry out of your hands. We will communicate directly with your insurance and third parties and keep you updated throughout the whole process.

Non Fault Accident Assistance Basingstoke
Courtesy Cars

Courtesy Cars

Here at R&R Autos Bodyshop in Basingstoke we have a selection of manual and automatic courtesy vehicles available to keep you mobile whilst we are repairing your vehicle. Subject to availability. * We can offer free collection and delivery within a certain radius.

Vehicle Recovery

Vehicle Recovery

If you require recovery of your undrivable vehicle after an accident, give R&R Autos Bodyshop a call and one of our experts will be at hand to help out. We will also arrange for your car to be repaired by our skilled technicians at our state-of-the-art repair facility in Basingstoke, Hampshire.

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